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Cross Hotel Osaka, Osaka

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From158US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

15-5-2 Shinsaibashisuji, Osaka, Japan, 542-0085

Cross Hotel Osaka is a 4-star property situated in the vibrant Dotonbori area. It is just a minute's walk from the bustling Dotonbori area, famous for its illuminated billboards and rich food culture. The hotel offers easy access to Namba Subway Station and is close to a variety of bars and restaurants serving authentic Japanese and international cuisine. Guests are welcomed with a stylish interior featuring a modern black, white, and red color scheme.

Location

Located in Osaka's Namba District, the hotel is only three minutes from Namba Subway Station on the Midosuji line. Guests can explore nearby attractions, including the Kuromon Market and Osaka Castle, with ease. The area is teeming with nightlife and shopping opportunities, making it an ideal base for both leisure and business travelers.

Rooms

The hotel comprises 229 guest rooms, including Twin, Double, and Triple accommodations. Each room offers contemporary décor with modern furnishings and private bathrooms equipped with shower/tub combinations and complimentary toiletries. Guests can expect amenities such as flat-screen TVs, air conditioning, and free WiFi throughout their stay. Upgraded Superior Rooms are available for those seeking a bit more space and luxury.

Eat & Drink

Cross Hotel Osaka features various dining options, including two restaurants and a coffee shop/café. The French kitchen ZERO offers a diverse menu, including a buffet breakfast with both Western and Japanese selections. Guests can also enjoy beverages at Bar Seagull, which provides a relaxed atmosphere for unwinding after a long day.

Leisure & Business

The hotel provides a range of facilities designed to enhance the guest experience, including concierge services and a beauty salon. Business travelers can make use of the convenient services offered onsite. The property's modern lobby features a circular, illuminated reception desk and seating area, complementing its overall sleek design.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room
Max:
2 persons
27 m² 
Bed options:
2 Single beds
Shower
Heating
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Deluxe King Room
Max:
2 persons
27 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Twin Room
Max:
2 persons
27 m² 
Bed options:
2 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Osaka1000 ft
Airports
Itami (ITM) 12.8 mi
Kobe (UKB) 25.3 mi
Train
Osaka Namba Station1400 ft
Shinsaibashi Station2300 ft
Metro stations
Namba Station1000 ft
Shinsaibashi2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities

Children

  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

15-5-2 Shinsaibashisuji, Osaka, Japan, 542-0085
Map view
street view
15-5-2 Shinsaibashisuji, Osaka, Japan, 542-0085
Nearby
2 Chome-2-22 Shinsaibashisuji
Shinsaibashi shopping
700 ft
1 Chome-9 Dotonbori
Dotonbori
300 ft
Bridges
Ebisubashi Bridge
500 ft
Mall
Shinsaibashi-suji Shopping Street
400 ft
Pagoda
Hozenji Temple
1300 ft
1-10-2 Dotombori
Dotombori Glico Sign
500 ft
Minamihorie-dori
Orange Street
1900 ft
Museums
Kamigata Ukiyoe Museum
1200 ft
Mall
American Village
1400 ft
1-3-1 Minatomachi
Namba Hatch
1600 ft
Events
Minatomachi River Place Convention Center
400 ft
Namba Chuo-ku
Minami
500 ft
Bridges
Ukiniwa Bridge
1900 ft
Restaurants
Kani Doraku Dotombori Honten
500 ft
1-6-18
Kimukatsu Osaka Shochikuza
500 ft
1-9-19 Osaka Shochikuza B1F
Mizuno
1300 ft
1-4-15
Tables Cafe
200 ft
2-5-15 Shinsaibashisuji
Teppan Jinja
500 ft
6-2 Soemoncho Junon Kasayacho Bldg. 1F
J'adore
300 ft
2-5-5 Shinsaibashisuji Shinsaibashi Gate 8F

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great Location
Friendly Staff
Limited Dining
Average Breakfast
8.0/10
Great
Rooms
7.9
Location
9.5
Service
8.2
Dining
7.3
Guest reviews
8.0/10
based on 10 review
8.9
8.9/10based on 2346 review
Michael
United Kingdom, April  2024
8.2/10

The hotel is perfectly located, close to the vibrant party and food scene in Osaka, making it ideal for exploration. The rooms are clean, decently decorated, and spotlessly clean, though slightly small but well-equipped for comfort. The Reception staff were always helpful and with a great tub. However, be cautious if you prefer a non-smoking room. The location near Dotonbori and Shinsaibashi shopping streets is fantastic, offering a vibrant experience; just be prepared for the lively atmosphere and the center of the action. The dining options cater well to western and Japanese tastes, with a mix of choices to please different preferences. Additional fees may apply for specific services but overall good value for money.

Rooms
8.0
The rooms were clean, well-equipped, and comfortable, though on the small side.
Service
9.0
The Reception staff were very helpful and always smiling, offering great assistance.
Location
9.0
The hotel's location near Dotonbori and Shinsaibashi shopping streets is superb, perfect for exploring Osaka.
Dining
7.0
The dining experience offers a mix of western and Japanese options, suitable for different preferences.
Facilities
8.0
The facilities provide everything you need for a comfortable stay.
Patrick
United States of America, April  2024
7.6/10

I absolutely loved my stay at this hotel! The location is unbeatable, just a stone's throw away from Shinsaibashi Shopping Street. The rooms were incredibly comfortable, and despite not facing the main street, I slept like a baby in the three-bed setup. The staff, who usually recognize me from previous trips, were exceptionally kind and warm, though I wish the service could have been a bit more helpful. The proximity to Namba station and the convenience to both Namba and Shinsaibashi train stations made exploring the area a breeze. The dining experience, while offering a good selection tailored to their Asian clientele, left a bit to be desired in terms of variety and quality. Despite this, being right by Dotonbori and Namba, the whole experience was a dream come true.

Rooms
8.0
The rooms were very comfortable and entirely taken up with three beds.
Service
7.0
The staff's warmth and recognition from past visits added a personal touch, but the service could have been more helpful.
Location
9.0
The hotel's location is just perfect, a minute away from Gulico Sign and all the shopping spots. It's paradise for non-smokers and offers easy access to transportation for exploring the area.
Dining
6.0
The dining experience, while catering to Asian tastes, lacked variety and quality compared to other venues in Japan for breakfast.
Facilities
8.0
The facilities were noticeable, especially the quick access to essential locations like Namba station and Dotonbori shopping area.
Great Location
Limited Dining
Nina
United Kingdom, April  2024
9.0/10

The hotel's location is simply fantastic, placing you right in the heart of Osaka's gourmet and shopping heaven. While the rooms were comfortable, with great amenities like a bathtub with mineral salts provided, the size was a bit small. The service was exceptional and helpful, although some staff at the front desk were not as friendly during my check-out. The dining experience was wonderful with a large variety of Japanese and western food but slightly expensive. Overall, a great choice for exploring Osaka's delights.

Rooms
8.0
The room was comfortable with great amenities like a bathtub with mineral salts, but a bit small.
Service
9.0
The service was exceptional and very helpful, although some front desk staff were not friendly during my check-out.
Location
10.0
The hotel's location was a lifesaver when traveling with a little one, being close to everything in Dotonburi.
Dining
9.0
The dining experience was amazing with a large variety of dishes, but slightly expensive.
Facilities
9.0
The facilities were top-notch, with everything well-maintained and enjoyable.
William
United Kingdom, February  2024
7.2/10

My stay at the hotel was a mixed experience. The rooms were a bit smaller than expected, but still acceptable. There was a strong smoky smell in the non-smoking room I reserved, which was a downside. However, the hotel's unique style set it apart from other places I've stayed at in Japan.

Rooms
6.0
The rooms were tiny and had a strong smoky smell despite being non-smoking. They were smaller than other places, but still okay.
Service
7.0
The staff were super friendly and helpful, especially with navigating around Osaka. However, they were a bit less helpful and seemingly more calculative compared to my stays at other hotels during my trip from the 2nd to 4th of June.
Location
9.0
The location was superb, just a 5-minute walk to Namba station and right next door to Dotonbori. It allowed for a relaxing bath after a long day of sightseeing and shopping.
Dining
7.0
The dining experience was very good, offering a tasty mix of Western and Japanese cuisine. However, it was not to my liking due to limited options.
Facilities
7.0
The hotel had good quality toiletries, but the rooms were a bit smaller than expected. The facilities were decent overall.
Great location
Strong smoky smell
Francis
United Kingdom, January  2024
8.4/10

The hotel's location is amazing, just round the corner from Dotonbori street, and the rooms are clean and spacious. The staff was friendly and accommodating, but the dining options were not as impressive. Overall, a great place to stay for its fantastic location and comfortable rooms.

Rooms
9.0
The rooms are spacious and clean, making for a comfortable stay.
Service
8.0
The staff was friendly and always ready to help.
Location
10.0
The hotel is perfectly located near Dotonbori street and a train station, ideal for exploring the city.
Dining
7.0
The dining options were satisfactory but not exceptional.
Facilities
8.0
The hotel offers essential facilities and services for a comfortable stay.
Theodore
United States of America, December  2023
7.8/10

The hotel had rooms that were a bit on the smaller side but had everything we needed, facing towards the back with almost no view, yet larger than most in Japan. The service was doing its best to process clients as fast as possible, with a can-do attitude, although some struggled with conversational English. The location was the essence of choosing this X hotel, in a very busy area of Osaka, right next to the nightlife heart and the famous takoyaki street of Dotonbori. The dining experience was amazing with a large variety of Japanese and western food, worth the value. The facilities were standard.

Rooms
7.0
The rooms were a bit small but had everything we needed and were larger than most in Japan.
Service
8.0
The service had a can-do attitude, was very attentive to clients' concerns, and although some struggled with conversational English, the staff was helpful.
Location
9.0
The location is the essence of choosing this X hotel, in a very busy area of Osaka, right next to the iconic 道頓堀/Dōtonbori and the nightlife heart of Osaka.
Dining
8.0
The dining was amazing with a large variety of Japanese and western food, worth the value.
Facilities
7.0
Standard facilities available.
Tim
United Kingdom, November  2023
8.4/10

I had a great stay at the hotel! The rooms were quiet, comfortable, and spacious with a lovely view from the 14th floor. The location was amazing, just around the corner from Dotonbori street, and easily accessible by subway. The service was top-notch, with incredibly friendly and helpful staff. The dining options were good, although a bit on the 1990s side. Overall, a fantastic experience with excellent value for money.

Rooms
8.0
The rooms were comfortable, quiet, and of a good size, offering a nice view from the 14th floor.
Service
9.0
The staff was always incredibly friendly and helpful throughout my stay.
Location
10.0
The location was perfect, just a stone's throw away from Dotonbori street and easily accessible by public transport, making it ideal for exploring the area.
Dining
7.0
The dining experience was good, although it felt a bit dated with a 1990s vibe.
Facilities
8.0
The hotel facilities were satisfactory, providing everything I needed for a comfortable stay.
Stewart
United Kingdom, August  2023
8.4/10

The hotel had an awesome room with a fabulous east-facing view, sizeable bed, a table/desk, and a hot pot for tea and coffee. The Nespresso machine was great. I was on a high floor facing the Main St, so you can hear the traffic, but I personally liked/expected that, so no issues. The service was barely helpful at first but improved, and the location was perfect, near the Glico Man Signboard and right next to Dotonburi. The dining was amazing with an international buffet and Asian emphasis, though lacking in some Western options.

Rooms
9.0
The room was awesome with a fabulous east-facing view, sizeable bed, a table/desk, and a hot pot for tea and coffee. The Nespresso machine was great.
Service
7.0
The service was barely helpful at first but improved. The staff was very accommodating with info and advice.
Location
10.0
The location was perfect, near the Glico Man Signboard and right next to Dotonburi. Lots of places to walk around.
Dining
8.0
The dining was amazing with a truly international buffet and Asian emphasis, but lacking in some Western options.
Facilities
8.0
The facilities were good overall.
clean
lacking in some Western options
Andrew
United States of America, June  2023
8.6/10

I had a wonderful stay at this hotel! The location was superb, just steps away from Shinsaibashi and Dotonburi, making it convenient for exploring Osaka. The rooms were cozy, with twin beds and large Japanese soaking tubs, providing a relaxing retreat after a long day. The service was exceptional, with the friendly staff always ready to assist with any inquiries. Unfortunately, the dining options were limited, which was a slight downside.

Rooms
9.0
The rooms with twin beds and large Japanese soaking tubs were fantastic, almost like an obligation for a relaxing stay.
Service
9.0
The staff at the front desk were extremely helpful and friendly, offering valuable insights on transportation, restaurants, and shopping.
Location
10.0
The location couldn't have been better, close to Dotonbori and Shinsaibashi, allowing me to immerse myself in the heart of Osaka's vibrant atmosphere.
Dining
7.0
While the dining options had a good selection of Japanese and western dishes, the variety didn't change much during my stay, limiting the experience.
Facilities
8.0
The hotel facilities were well-maintained, ensuring a comfortable and enjoyable stay.
Frank
United Kingdom, May  2023
8.0/10

The hotel is in a prime location, right next to Dotonbori, making it easy to explore Osaka and enjoy shopping. The rooms were spacious and had a gorgeous Japanese-style bathroom, although they smelled rather stale sometimes and were not cleaned daily. The service was exceptional with helpful and friendly staff, ready to assist at all times. The dining experience offered a wide variety but had some inconsistencies in food quality. Overall, a convenient and comfortable stay with some room for improvement.

Rooms
7.0
The rooms were spacious and had a gorgeous Japanese-style bathroom, but cleanliness and daily upkeep could be better at times.
Service
9.0
The staff was extremely helpful and friendly, always willing to go the extra mile to assist guests.
Location
9.0
The hotel's location is superb, situated right near Dotonbori and offering easy access to attractions and the subway.
Dining
7.0
The dining experience provided a great international buffet selection but had some issues with food quality consistency.
Facilities
8.0
The hotel facilities were decent, with everything needed for a comfortable stay.
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Rooms and Guests2 Guest, 1 Room